Privacy Policy

1. Information We Collect

1.1 Information You Provide to Us

We collect several types of information from and about users of our platform, including:

• Account Information: When you register for an account, we collect your name, email address, date of birth, and username.
• Profile Information: Information you provide on your profile, such as profile picture, location, and personal description.
• Communications: Records of correspondence if you contact us.
• Transaction Information: If you make purchases within our platform (for virtual currency only), we collect payment method information, transaction history, and billing details.
• User Content: Information you provide through feedback, reviews, comments, and responses to surveys or promotions.

1.2 Information Collected Automatically

As you interact with our platform, we automatically collect certain technical data that may include:

• Usage Data: Information about how you use our platform, including game preferences, play patterns, time spent, features used, and interactions with other users.
• Device Information: Information about your device, including IP address, device type, operating system, browser type, screen resolution, and mobile network information.
• Location Data: General location information based on IP address.
• Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar technologies. See our Cookie Policy for more details.

1.3 Information from Third Parties

We may receive information about you from third parties, including:

• Social Media Platforms: If you choose to link your social media accounts to our platform, we may receive certain information from those accounts.
• Analytics Providers: Companies that help us analyze how our platform is used.
• Advertising Partners: Companies that help us deliver relevant advertisements.

2. How We Use Your Information

We use the information we collect for various purposes, including:

2.1 Providing and Improving Our Services

• To create and manage your account
• To provide the gaming services you request
• To process transactions for virtual currency or in-game items
• To enhance and personalize your gaming experience
• To develop new features, products, and services
• To monitor and analyze trends, usage, and activities

2.2 Communications

• To communicate with you about your account or transactions
• To send you updates, security alerts, and support messages
• To respond to your comments, questions, and customer service requests
• To send promotional communications, such as special offers or newsletters (if you have opted in to receive such communications)

2.3 Security and Legal Compliance

• To detect, investigate, and prevent fraudulent transactions and other illegal activities
• To protect the rights, property, or safety of RealmreelRush, our users, or others
• To comply with applicable laws, regulations, legal processes, or governmental requests
• To enforce our Terms and Conditions and other agreements

2.4 Marketing and Advertising

• To deliver relevant advertisements to you
• To measure the effectiveness of advertisements
• To recommend games or features that may interest you

We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.

3. Information Sharing and Disclosure

We may share your information with the following types of recipients:

3.1 Service Providers

We share information with vendors, consultants, and other service providers who need access to such information to carry out work on our behalf, such as:

• Payment processors
• Cloud hosting providers
• Customer support services
• Analytics providers
• IT and system administration services

These service providers are permitted to use your data only for the purposes of performing services on our behalf and are required to maintain the confidentiality of your information.

3.2 Business Transfers

If RealmreelRush is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your information.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

3.4 Protection of Rights

We may disclose your information when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

3.5 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

4. Data Security and Storage

4.1 Security Measures

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our platform is at your own risk.

4.2 Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

4.3 International Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data, including personal data, to the United Kingdom and process it there.

5. Your Rights and Choices

Depending on your location and applicable laws, you may have certain rights regarding your personal information:

5.1 Access and Update

You can access and update certain information about your account directly within your account settings. If you need assistance, please contact us using the details in the Contact Information section.

5.2 Data Subject Rights

You may have the following rights:

• Right to Access: The right to request copies of your personal information.
• Right to Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: The right to request that we erase your personal information.
• Right to Restrict Processing: The right to request that we restrict the processing of your personal information.
• Right to Data Portability: The right to request that we transfer your personal information to another organization or directly to you.
• Right to Object: The right to object to our processing of your personal information.

To exercise any of these rights, please contact us using the details in the Contact Information section. We may need to verify your identity before responding to your request.

5.3 Marketing Communications

You can opt out of receiving marketing communications from us by clicking the "unsubscribe" link in any marketing email we send, or by contacting us using the details in the Contact Information section.

5.4 Do Not Track

We do not currently respond to "Do Not Track" signals. However, you can set your browser to reject cookies or to alert you when cookies are being sent.

6. Cookie Policy

6.1 What Are Cookies

Cookies are small pieces of text sent to your web browser by a website you visit. A cookie file is stored in your web browser and allows the website or a third party to recognize you and make your next visit easier and the website more useful to you.

6.2 How We Use Cookies

We use cookies for the following purposes:

• Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
• Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
• Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
• Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.

6.3 Your Choices Regarding Cookies

You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

6.4 More Information About Cookies

For more information about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

7. Children's Privacy

Our platform is not directed to individuals under the age of 18. We do not knowingly collect personal information from individuals under 18. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us using the details in the Contact Information section. If we become aware that we have collected personal information from individuals under 18 without verification of parental consent, we take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this policy.

You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

9. Contact Information

If you have any questions or concerns about this privacy policy or our privacy practices, please contact us: